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Troubleshooting Your Vape Device

Important: This article provides general safety and regulatory information for adults only. It does not promote vaping or the purchase of vaping products. Vaping products

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About HiVape

HiVape is a New Zealand vape retailer with an online shop and stores in the North Island. Vape kits, pre-filled pods, e-liquids and accessories are listed on this site.

Vape kits and e-liquids are listed under their own categories. Questions about a product listing or an order can go to our customer care team.

Vaping FAQ

Vaping is the act of inhaling and exhaling vapour created by an electronic device, also known as a vape.

A vaping device has 3 fundamental components:

  • The battery provides electricity to the device.
  • The atomiser (coil) heats the e-liquid.
  • E-liquid is a liquid containing nicotine (optional), flavourings, and other substances.

The vape coil warms the e-liquid and converts it to vapour for inhalation.

Consider your experience level:

Beginners: Simple devices, such as pod systems or beginner’s kits, are straightforward to operate and maintain.

Advanced Users: Mods or devices with customisable features, such as adjustable wattage or temperature control, are appropriate for seasoned vapers.

Your Preference

Consider your usage preferences, such as nicotine satisfaction, flavour exploration, or both, before choosing a device. Devices vary in their ability to provide these experiences.

Portability & Convenience

Smaller, compact devices are easier to carry and use on the go, but their battery life may be shorter. Larger devices may have a longer battery life, but are less portable.

E-Liquid Compatibility

Some devices support specific e-liquids, including freebase nicotine and nicotine salts. Check if the device is compatible with your desired e-liquid type.

Vaping products can be sold in New Zealand to people aged 18 and over.

Key Regulations:

  • Minimum age to purchase: 18+
  • Vaping is prohibited in public workplaces (e.g., restaurants, bars).
  • Schools, childcare facilities, and care centers must be vape-free.
  • Smoke-free areas also apply to vaping.

Public Space Etiquette:
Always check local signage or ask about vaping policies in public areas to ensure compliance with specific regulations.